You may return most new, unopened items within 30 days of delivery for store credit (with approval first). We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If it is being returned for any other reason shipping costs are the customer’s responsibility.
If you need to return an item, please call our store. We’ll notify you via e-mail of your credit approval once we’ve received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.